What is the refund policy for bad weather?
Safety is our primary concern and sometimes we have to cancel boat charters due to poor boating conditions. We will try to either reschedule your boat charter to another day or time, or if a rescheduled charter is not possible, we will always offer a full refund.
What is the refund policy if I need to cancel my boat charter?
If you need to cancel your boat charter due to any reason, we need at least a 24 hour notice in order to receive a full refund. Cancelations made after that cannot be refunded.
Do you offer fishing on any of your boat charters?
We are considered a pleasure cruise and recommend leaving the fishing to the pros that do it every day. We can recommend some great inshore and offshore Captains. If you are booking a full day or half day charter and would like to spend some of the time fishing, not a problem. We will supply tackle but you will need to supply your own fishing license. A fishing license can be obtained online at https://myfwc.com/
Can I have more than 6 people on my boat charter?
US Coastguard Regulations permit us to carry no more than 6 passengers (including small children). We recommend anyone with 7 to 12 guests, contact us and we can arrange for a 2nd boat at an additional charge.
Will I see dolphins on my boat charter?
It’s what we do! Our Captains are the best at knowing the habits of our local dolphin. Our waterways are home to several large pods of Atlantic Bottlenose Dolphin that are constantly on the move in our area. We work very hard to find the dolphin for you. Please know, dolphin are wild animals, we can’t always predict where they will be. We do see dolphin on over 95% of our tours though. Booking a half day, full day charter or sunset tour? No worries, we always make time for finding the dolphin on all of our tours.
Is alcohol allowed on the boat?
Absolutely, beer wine or alcohol are all allowed on the boat. Please, no glass containers.
Should I tip my Captain?
Your Captain is always working to make sure that your Adventure is one that will be memorable. All of our Charter Captains strive to do an amazing job for you. If you feel like you received great service, your generosity is always appreciated by your Captain. Tips may be left on your credit card too, just let your Captain know.